Privacy Policy

1. Who we are

Fathom is operated under the registered business name Fathom Weather (ABN 60 567 600 591) in Western Australia. In this policy, “Fathom”, “we”, “us”, and “our” refer to that service. Questions and privacy requests can be sent to contact@fathomweather.com.

2. Information we collect

• Account and profile: email address, sign-in provider, username, display name, profile image, bio, and home spot.
• Location and spots: device location when you grant permission, plus coordinates and details for spots you save. Device location is used to find nearby conditions; it is not used for advertising.
• App activity: activity and skill preferences, favourites, alerts, sessions, invitations, friendships, blocks, comments, and moderation reports.
• Purchases: subscription status, billing source, renewal dates and transaction identifiers supplied by Apple and RevenueCat. Where web checkout is available, RevenueCat and Stripe collect the payment and billing details needed to process your purchase. Fathom's servers do not receive your full payment-card details.
• Device and reliability: push token, app version, device and operating-system details, crash traces, and technical logs. Sentry is configured without default personal information and session replay is disabled.
• Product measurement: a random analytics app identifier and a small set of anonymous events, such as opening the app, completing onboarding, viewing the paywall, or creating an alert, session, or custom spot. We do not send your account details, email address, spot names, coordinates, condition data, free text, or purchase values to product analytics.
• Website: an email address if you join the waitlist, an approximate country derived from your network connection to determine web-checkout availability, and basic operational logs needed to deliver and protect the site.

3. How we use information

We use information to authenticate you; provide marine forecasts, scoring, maps, alerts, saved spots, social sessions, and support; process and restore subscriptions; prevent abuse; investigate reports; diagnose faults; protect the service; understand which features are useful; and comply with law. We do not build advertising profiles or sell your information.

4. Service providers

We share only what is needed with providers that help operate Fathom:

• Supabase for authentication, database, and file storage.
• Cloudflare for the Fathom API, caching, and security.
• Apple and RevenueCat for subscriptions and purchase status, and Stripe for processing web payments where offered. Your Fathom account identifier is used to link Pro access across devices.
• Sentry for crash and reliability monitoring.
• PostHog for the anonymous product measurement described above. Session recording, interaction autocapture, and error tracking are disabled.
• Expo for push-notification delivery.
• Mapbox and Google for map and location-search features.
• WillyWeather and the Bureau of Meteorology as weather and marine data sources.
• Vercel and Resend for the website and waitlist messages.

These providers may process information outside Australia under their own security and privacy commitments. We may also disclose information when required by law or to protect someone’s safety.

5. User content and moderation

Session comments are visible only to that session’s participants. Automated rules filter certain abusive, unsafe, explicit, or promotional content. Reports preserve the reported comment and related account information so we can review abuse, enforce our Terms, and protect users. Blocking prevents users from seeing each other’s comments.

6. Storage and retention

We keep account information while your account is active and for as long as reasonably needed to provide the service. Operational backups, security records, purchase records, and resolved moderation evidence may be retained where reasonably necessary for fraud prevention, legal obligations, disputes, or safety. Waitlist information is kept until you unsubscribe or ask us to delete it.

7. Your choices and rights

• You can deny or revoke location, photo, and notification permissions in iOS Settings.
• You can edit profile information and delete your Fathom account inside the app.
• Manage Apple purchases in Apple subscription settings, and web purchases through Profile → Subscription. Deleting Fathom or your account does not cancel a subscription.
• You may request access, correction, or deletion by emailing us. We may need to verify your identity.

8. Security and children

We use access controls, encrypted connections, row-level database security, and restricted service credentials. No system is perfectly secure, so please use a strong password and contact us if you suspect misuse. Fathom is not directed to children under 13, and we do not knowingly collect their personal information.

9. Changes and contact

We may update this policy as Fathom changes. We will post the revised date here and give additional notice if a change materially affects your rights.